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Frontline

Are you looking to make some extra money while working behind the scenes in live sports broadcasting? We’re looking for Playout Operators to help manage TSN channels from the TV headend.
What You’ll Be Doing:
<ul>
<li>Operating TSN channels and ensuring smooth playout.</li>
<li>Monitoring live broadcasts to identify and report any on-air issues.</li>
<li>Paying close attention to detail to maintain high-quality transmission.</li>
</ul>
What We’re Looking For:
No need to be a huge sports fan— just a basic understanding of sports and a keen eye for detail.
Ability to work in a fast-paced environment and troubleshoot issues as they arise.
Availability for piecework shifts, especially during live sports events, the majority of which take place on weekends.
This piecework scheme is being administered by the TV Operations Specialist and the Manager - Video Operations.
If interested, you may apply through this role using your GO email address. Applications are being accepted until the 9th of April, 2025.&nbsp;

Are you looking to make some extra money while working behind the scenes in live sports broadcasting? We’re looking for Playout Operators to help manage TSN channels from the TV headend.
What You’ll...

Piecework: Playout Operator

Discover What's Possible!
Are you ready to take on a dynamic and rewarding role in the world of enterprise telecommunications? We’re looking for a passionate and results-driven Senior Sales Executive – Enterprise Services to join our team.
In this role, you will be responsible for driving sales of large-scale, complex IT enterprise solutions for GO Plc's B2B clients. From prospecting to closing, you will manage the entire sales cycle, ensuring seamless delivery of tailored solutions that meet customer needs. 
Does this sound like you? Here’s what you need to have to match our requirements:
•	5 years of commercial experience working within the Telecom and/or IT Industry, with a background in either technical support, product development or project management.&nbsp;
•	A Diploma in a Technical Subject
•	Experience dealing with various Suppliers and Operators.
•	Willingness to learn about our broad range of products and services offered by the Enterprise Solutions Team.
•	Proven ability in lead generation, qualification, solution design, negotiation, and deal closure.
•	Strong and effective client facing communication skills, sales drive, and attention to detail.
•	Self-motivated, able to work under minimal supervision, and perform well under pressure.
•	Ability to analyze customer needs, identify key market segments, and align solutions with business objectives
•	Track and manage sales pipelines, forecasts, and KPIs (revenue growth, client acquisition, retention, and closure rates).
•	Ability to stay updated on industry trends, emerging technologies, and competitive landscapes.
•	Proficiency in using Office Applications.&nbsp;
•	Possession of a valid driving license. 
This is how you can hit a few more plus points for this position:
•	A Degree level qualification in a Technical Subject.
•	Hands on experience on Technical Support, IT Management, Networks and Systems Management
•	Previous experience in preparing, managing, and submitting successful public tender applications.
 If this describes you, here’s a glimpse of what you will be doing in this position:
•	Identify and engage potential clients to expand business opportunities.
•	Develop strategic partnerships by exploring and evaluating potential business deals.
•	Maintain strong client relationships to ensure long-term business growth.
•	Assess client needs and provide tailored solutions, aligning products and services with business objectives.
•	Analyze technical requirements and collaborate with pre-sales engineers, project managers, and product teams to design and propose appropriate technical solutions to meet client needs.&nbsp;
•	Develop and present compelling sales proposals and quotations from both technical and commercial perspectives.
•	Lead the end-to-end tendering process, including bid preparation and submission.
•	Work closely with legal and finance teams to ensure that terms and conditions are favorable to the company while meeting client needs.
•	Prepare and manage sales contracts, ensuring compliance with business policies.
•	Negotiate and secure contracts, optimizing terms for both the company and clients.
•	Oversee product handover, ensuring seamless installation and operational success.
•	Supervise installation processes and address initial technical challenges.
•	Liaise with customers post-installation to assess performance and coordinate necessary modifications.
•	Address customer technical inquiries and provide solutions to enhance satisfaction.
•	Monitor support requests, ensuring products and services meet expectations.
•	Conduct performance evaluations and implement improvements based on client feedback.
•	Manage relationships with suppliers and partners to ensure timely procurement of stock, equipment, and services.
•	Optimize inventory levels to meet operational and project demands.
•	Analyze market trends, customer feedback, and sales performance to drive strategic decisions. 
What’s in it for you?
Joining our team comes with a lot of benefits! Here’s a glimpse of what we’ll offer you for being brilliant:&nbsp;
•	Benefit from working within a hybrid organisation, enjoying a balance between working from the office or any other location of your preference&nbsp;
•	Flexible working arrangements to suit different needs&nbsp;
•	No more bills! Free UNLIMITED GO services for your home and mobile&nbsp;
•	Four weeks paid birth-leave for all non-birthing parents&nbsp;
•	Private Hospital Health Insurance, to protect you from unexpected, high medical costs&nbsp;
•	A budget to purchase your next mobile device
•	A budget to spend on your own personal and/or professional development&nbsp;
•	Therapy sessions to support your needs in collaboration with Richmond Foundation&nbsp;&nbsp;
•	A budget dedicated to your children’s summer school costs&nbsp;
•	The opportunity to work from literally anywhere – being able to work from abroad
•	Generous relocation package as well as any assistance needed for your smooth transition to Malta..
… and more!&nbsp;

Discover What's Possible!
Are you ready to take on a dynamic and rewarding role in the world of enterprise telecommunications? We’re looking for a passionate and results-driven Senior Sales Executive...

Senior Sales Executive – Enterprise Services

You've come to the right place. 
In this role, you will handle escalated customer queries and complaints. You will focus on understanding customers’ concerns and claims, gauging their needs, and providing solutions within the boundaries set by management. You will also play a key role in supporting GO Energi sales, where you will understand customers’ requirements and handle the documentation needed for the government grant.
Additionally, you will support indirect channels as part of your day-to-day operations. You will deliver an excellent standard of service through all means of communication, ensuring that you meet and exceed customers’ expectations. You’ll also have the opportunity to suggest improvements to processes and systems, making a meaningful impact on procedures.
Does this sound like you? Here’s what you need to have to match our requirements: 
<ul>
<li>O Level standard of education.&nbsp;</li>
<li>Have at least 3 years’ experience working within a commercial support environment.&nbsp;</li>
<li>Have a strong customer-centric approach to service delivery.&nbsp;</li>
<li>Be fluent in written and spoken English and Maltese&nbsp;</li>
<li>Have a good level of computer literacy in the use of standard office automation tools.&nbsp;</li>
<li>Highly organized with a strong ability to prioritise across multiple tasks.&nbsp;</li>
<li>Be able to work with minimal supervision.&nbsp;</li>
<li>Conversant with Cerillion, Lite-Vu, Salesforce and Nitt.&nbsp;</li>
</ul>
This is how you can hit a few more plus points for this position: 
<ul>
<li>Proficiency in Excel&nbsp;</li>
</ul>
If this describes you, then this is a glimpse of what you'll be doing: 
<ul>
<li>Carry out duties related to a smooth activation process, changes required to existing services, number portability, data inputting and customer related data cleanliness;&nbsp;</li>
<li>Manage and update the Master Address Database;&nbsp;</li>
<li>Ensure compliance with internal policies and regulatory requirements across all customer service activities;&nbsp;</li>
<li>Manage tasks and case queues in Nitt/Salesforce, according to KPI’s assigned;&nbsp;</li>
<li>Provide support in sales campaigns and initiatives;&nbsp;</li>
<li>Handle and resolve escalated customer inquiries and complaints promptly and effectively;&nbsp;</li>
<li>Ensure the delivery of exceptional customer service by adhering to company standards and protocols;&nbsp;</li>
<li>Build and maintain strong relationships with key customers to enhance customer satisfaction and loyalty;&nbsp;&nbsp;</li>
<li>May be assigned different duties in accordance to Group exigencies from time to time.&nbsp;</li>
</ul>
What’s in it for you? Joining our team comes with a lot of benefits! 
Here’s a glimpse of what we’ll offer you for being brilliant: 
<ul>
<li>No more bills! Free UNLIMITED GO services for your home and mobile&nbsp;</li>
<li>Four weeks paid birth leave for all non-birthing parents&nbsp;</li>
<li>Private Hospital Health Insurance, to protect you from unexpected, high medical costs&nbsp;</li>
<li>A budget to spend on your own personal and/or professional development&nbsp;</li>
<li>Therapy sessions to support your needs in collaboration with Richmond Foundation&nbsp;</li>
<li>A budget dedicated to your children’s summer school costs&nbsp;</li>
</ul>
And more…

You've come to the right place. 
In this role, you will handle escalated customer queries and complaints. You will focus on understanding customers’ concerns and claims, gauging their needs, and...

Senior Customer Experience Officer

Be where the world is going!
Are you a strategic sales leader with a passion for driving growth? We’re looking for a results-driven Enterprise Sales Manager to shape sales strategy, build strong client relationships, and lead a high-performing team.
In this role, you’ll expand our enterprise portfolio, close major deals, and optimize sales processes while mentoring your team to success. If you have a killer sales mindset, leadership skills, and a drive to exceed targets, this is your chance to make a big impact in a fast-paced environment.&nbsp;
Does this sound like you? Here’s what you need to have to match our requirements:
<ul>
<li>Minimum 3 years in sales, with a strong track record in Telco, Datacentres, and Cloud solutions.</li>
<li>Strong understanding of telco products (VoIP, VoBB, wired/wireless networks, data services, fibre optics).</li>
<li>Prior experience managing and motivating a high-performing sales team.&nbsp;</li>
<li>Proven ability to develop and execute sales strategies aligned with business goals.</li>
<li>Experience in lead generation, prospecting, and pipeline management.</li>
<li>Demonstrated skills in negotiating and closing large, complex deals with enterprise clients.</li>
<li>Excellent presentation and communication skills for product demos, proposals, and pitches.</li>
<li>Strong analytical skills for market analysis, competitor research, and sales forecasting.</li>
<li>Ability to interpret KPIs and sales data to drive decision-making and optimize performance.</li>
<li>Up-to-date knowledge of telecom, financial, public sector, and datacentre industries, including trends, new technologies, and competitive landscape.</li>
<li>Excellent mentoring, coaching, and team-building skills.</li>
<li>Ability to set performance goals, monitor progress, and implement improvement plans.</li>
</ul>
This is how you can hit a few more plus points for this position:
<ul>
<li>Familiarity in Cloud Computing (IaaS, PaaS, SaaS)</li>
<li>Familiarity with Cybersecurity, Datacentres, and Enterprise IT.</li>
</ul>
If this describes you, here’s a glimpse of what you will be doing in this position:
<ul>
<li>Develop and implement sales strategies based on industry trends, customer needs, and market opportunities.</li>
<li>Works closely with senior leadership to set revenue targets, sales forecasts, and growth objectives.</li>
<li>Oversee and maximize the company’s revenue streams by aligning pricing, product positioning, and sales efforts with strategic business goals.</li>
<li>Oversee and refine sales processes to improve efficiency, team productivity, and customer acquisition.</li>
<li>Build and nurture strong relationships with key decision-makers to establish trust and facilitate deal closure.</li>
<li>Lead and support major deal negotiations, particularly for high-value or complex contracts.</li>
<li>Understand customer pain points and ensure the company’s solutions are meeting market demands.&nbsp;</li>
<li>Works with technical, legal and account management team to ensure smooth deal execution and post-sale transition.</li>
<li>Set performance goals for the sales team and track individual and team progress against key performance indicators (KPIs).</li>
<li>Report on key metrics, including revenue performance, sales pipeline health, and team progress to management.</li>
<li>Analyse and adopt best practices to continuously improve sales performance and team efficiency.</li>
<li>Stay updated on industry trends, competitor offerings, and emerging technologies to maintain a competitive edge.</li>
<li>Enhance brand positioning and market awareness to attract new customers and retain existing ones.</li>
<li>Build and manage strategic partnerships, joint ventures, and alliances to expand the company’s reach and capabilities.</li>
<li>Lead and mentor the sales team, ensuring high performance and continuous professional development.</li>
</ul>
What’s in it for you?
Joining our team comes with a lot of benefits! Here’s a glimpse of what we’ll offer you for being brilliant:&nbsp;
<ul>
<li>Benefit from working within a hybrid organisation, enjoying a balance between working from the office or any other location of your preference.</li>
<li>Flexible working arrangements to suit different needs.&nbsp;</li>
<li>No more bills! Free UNLIMITED GO services for your home and mobile&nbsp;</li>
<li>Four weeks paid birth-leave for all non-birthing parents&nbsp;</li>
<li>Private Hospital Health Insurance, to protect you from unexpected, high medical costs&nbsp;</li>
<li>A budget to purchase your next mobile device&nbsp;&nbsp;</li>
<li>A budget to spend on your own personal and/or professional development&nbsp;</li>
<li>Therapy sessions to support your needs in collaboration with Richmond Foundation&nbsp;&nbsp;</li>
<li>A budget dedicated to your children’s summer school costs&nbsp;</li>
<li>The opportunity to work from literally anywhere – being able to work from abroad&nbsp;</li>
</ul>
… and more!
We'll recruit as soon as we find our match. Don't think twice - apply now!

Be where the world is going!
Are you a strategic sales leader with a passion for driving growth? We’re looking for a results-driven Enterprise Sales Manager to shape sales strategy, build strong...

Enterprise Sales Manager

Let's build a better tomorrow together.
We are seeking a motivated and detail-oriented Lawyer to join the in-house legal team at GO’s head office for GO IP Holdings, a subsidiary of GO p.l.c. In this role, you will primarily focus on legal matters related to subsidiaries and affiliates of GO p.l.c., such as corporate governance (including KYC), compliance, regulatory filings and day-to-day legal issues. You will also handle various regulatory paperwork, ensuring that the company’s subsidiaries adhere to industry regulations and legal requirements.
As a Lawyer, you will gain exposure to a wide range of legal issues within the telecommunications industry as well as the different sectors our subsidiaries operate within, working alongside experienced professionals in various fields and supporting the legal needs of the business while being mentored and supported by an enthusiastic team.

Does this sound like you? Here’s what you need to have to match our requirements: 
<ul>
<li>University degree in Law and a thorough understanding of Maltese and EU Law.</li>
<li>Admission to practice law in Malta or eligible for qualification.</li>
<li>Fluency in English and Maltese.</li>
<li>2-3 years of post-qualification legal experience.</li>
<li>Excellent communication and interpersonal skills, with the ability to work both individually and collaboratively.</li>
<li>Ethical mindset and a proactive and detail-oriented approach to problem-solving.</li>
</ul>

This is how you can hit a few more plus points for this position: 
<ul>
<li>Experience, a keen interest in or a disposition to practice in the areas of corporate law and regulatory compliance, telecommunications, digital and security law, subsidiary governance, intellectual property law, law of contract, litigation and/or data protection rules.</li>
<li>Strong organizational skills and the ability to manage competing deadlines.</li>
<li>Excellent research, drafting, and legal analysis skills.</li>
</ul>

If this describes you, here’s a glimpse of what you will be doing in this position:
<ul>
<li>Subsidiary Legal Support – Handling governance, drafting and negotiating legal documents, and managing intellectual property assets.</li>
<li>Regulatory Compliance – Preparing and filing regulatory documents, monitoring legal changes, and updating policies.</li>
<li>Legal Research &amp; Advice – Conducting research, advising on compliance and governance, and assisting senior legal counsel.</li>
<li>Contract Management – Drafting, reviewing, and negotiating contracts while ensuring regulatory compliance.</li>
<li>General Legal Assistance – Supporting dispute resolution, litigation, and reporting to senior management.</li>
</ul>

What’s in it for you? 

Joining our team comes with a lot of benefits! Here’s a glimpse of what we’ll offer you for being brilliant:&nbsp;
<ul>
<li>Benefit from working within a hybrid organisation, enjoying a balance between working from the office or any other location of your preference&nbsp;</li>
<li>Flexible working arrangements to suit different needs&nbsp;</li>
<li>No more bills! Free UNLIMITED GO services for your home and mobile&nbsp;</li>
<li>Four weeks paid birth-leave for all non-birthing parents&nbsp;</li>
<li>Private Hospital Health Insurance, to protect you from unexpected, high medical costs&nbsp;</li>
<li>A budget to purchase your next mobile device&nbsp;</li>
<li>A budget to spend on your own personal and/or professional development&nbsp;</li>
<li>Therapy sessions to support your needs in collaboration with Richmond Foundation&nbsp;&nbsp;</li>
<li>A budget dedicated to your children’s summer school costs&nbsp;</li>
<li>The opportunity to work from literally anywhere – being able to work from abroad…&nbsp;</li>
</ul>
… and more!

We'll recruit as soon as we find our match. Don't think twice - apply now!

Let's build a better tomorrow together.
We are seeking a motivated and detail-oriented Lawyer to join the in-house legal team at GO’s head office for GO IP Holdings, a subsidiary of GO p.l.c.  In...