Join us in driving a digital Malta where innovation, growth and care empowers you to shape a brighter future for all. ​

Find the home of your career!
We are looking for ambitious individuals who can build meaningful connections with people from different backgrounds. Our Contact Centre team is driven by a customer-first mindset, with a strong commitment to delivering exceptional support and ensuring the best possible experience for every customer.
As a Customer Care Agent, you will play a vital role within our organisation. You will often be the first point of contact for customers when they need our assistance most. Your mission will be to engage with customers across various communication channels, providing product and service information, resolving queries, and troubleshooting service or technical issues with professionalism and care.
Expected Hours of Work: This is a full-time position 40 hours/week Monday to Sunday on a scheduled roster. Availability of evenings and weekend work is required. 
Does this sound interesting to you? Here’s what you must have to match our requirements: 
<ul>
<li>Strong command of verbal and written communication in the English and Maltese language;&nbsp;</li>
<li>In possession of a school leaving certificate and/or MQF Level 1, and/or 1-year continuous working experience;&nbsp;</li>
<li>Proficient in MS computer applications;&nbsp;</li>
<li>Ability to think on your feet and meet customers at their level;&nbsp;</li>
<li>Ability to multitask effectively and handle stressful situations appropriately;&nbsp;</li>
<li>Excellent data entry and typing skills.&nbsp;</li>
</ul>
Does this sound like you? Here’s how you can hit a few plus points for this position: 
<ul>
<li>1 year of continuous experience in a contact centre environment;&nbsp;</li>
<li>3 O’ Level passes or equivalent and/or a recognised MQF level 2 qualification;&nbsp;</li>
<li>Ability to add personality to interactions: Be conversational – yet professional;&nbsp;</li>
<li>Superior listening skills and knowledge of customer service practices and principles.&nbsp;</li>
</ul>
​If this describes you, then this is a glimpse of what you'll be doing: 
<ul>
<li>Provide an excellent standard of service of but not only product and service information on online, e-mail, calls and any other support channel to ensure that customers’ expectations are met and exceeded;&nbsp;</li>
<li>Ensure that all problems are resolved speedily achieving high levels of first contact resolution and excellent customer satisfaction;&nbsp;</li>
<li>Carry out effective troubleshooting, following up of interactions and logging of customer conversations as per standard operating procedures;&nbsp;</li>
<li>Be capable of identifying new sales, upselling or cross-selling opportunities and seal the deal immediately;&nbsp;</li>
<li>Be responsive and flexible to business working hours and team needs, maintaining a professional approach at all times;&nbsp;</li>
<li>Regularly meet targets set by line management;&nbsp;</li>
<li>Corresponding with customers or enquirers via calls, and digital channels such as but not only WhatsApp, live chat, email and social media according to company practices;&nbsp;</li>
<li>Alert the line management of trends in customer interactions;&nbsp;</li>
<li>Be prepared to undergo further training to keep abreast with customers’ needs;&nbsp;</li>
<li>Process sales orders and agreements;&nbsp;</li>
<li>Other duties as assigned.&nbsp;</li>
</ul>

What’s in it for you?
Joining our team comes with a lot of benefits! Here’s a glimpse of what we’ll offer you for being brilliant:&nbsp;&nbsp;
<ul>
<li>No more bills! Free UNLIMITED GO services for your home and mobile&nbsp;</li>
<li>Four weeks paid birth-leave for all non-birthing parents&nbsp;</li>
<li>Private Hospital Health Insurance, to protect you from unexpected, high medical costs&nbsp;</li>
<li>A budget to spend on your own personal and/or professional development&nbsp;</li>
<li>Therapy sessions to support your needs in collaboration with Richmond Foundation&nbsp;</li>
<li>A budget dedicated to your children’s summer school costs&nbsp;</li>
<li>And more…&nbsp;</li>
</ul>
We'll recruit as soon as we find our match. Don't think twice - apply now!

Find the home of your career!
We are looking for ambitious individuals who can build meaningful connections with people from different backgrounds. Our Contact Centre team is driven by a...

Customer Care Agents

Find the home of your career 
We’re looking for a People Success and Development Specialist who will be responsible for ensuring our people have an exceptional employee experience throughout their journey at GO, handling not only recruitment and administrative tasks, but also exposed to wellbeing, reward and recognition, employer brand, performance management, budgeting and succession planning.
&nbsp;You’ll also play a key role in elevating our GO Academy and championing a learning culture. Along the way, you’ll get to work on exciting projects across training and performance, bringing creative ideas to life that show what makes GO a great place to work.
Your Day Will Look Like This: 
<ul>
<li>Support, guide, and advise People management on all people and business-related matters.</li>
<li>Handle the recruitment process and the on-boarding experience of all team members.</li>
<li>Support the development and delivery of communications, talent management initiatives, succession planning, wellbeing, GO Cares, employer branding initiatives, reward and recognition and People development coordination.</li>
<li>Manage relationship with team members and management.</li>
<li>Regularly monitor employees’ contractual expirations and action in a timely manner</li>
<li>Conduct performance management and participate and/or lead in disciplinary hearings and meetings.</li>
<li>Ensure that the overall experience of the training function meets GO standards.</li>
<li>Ensure that all company-wide initiatives that aim to deliver a performance management and performance driven organisation, are executed well, whilst also ensuring the success and continuous effort to elevate such programs year on year.</li>
<li>Address and manage the training needs analysis of all employees and ensure that all strategic training needs of all departments are being met.</li>
<li>Manage training records and budgets and keep them up to date as per GO standards and processes.</li>
<li>Assist and support with processes in relation to offshore employment projects and/or GO's subsidiaries.</li>
</ul>
To Grab Our Attention, You’ll Need: 
<ul>
<li>Minimum 1 year experience working in an HR related role</li>
<li>A flexible working approach. This is not your typical 9 to 5 job – it is about succeeding in a performance driven culture&nbsp;&nbsp;</li>
<li>Proficient in using Microsoft suite&nbsp;</li>
<li>Minimum of MQF Level 4</li>
<li>Familiarity with Maltese employment law&nbsp;&nbsp;</li>
</ul>
You’ll Get A Super Like If: 
<ul>
<li>You have a diploma/degree in psychology, human resources management or training and development&nbsp;&nbsp;</li>
</ul>
Joining our team comes with a lot of benefits! Here’s a glimpse of what we’ll offer you for being brilliant:
<ul>
<li>Benefit from working within a hybrid organisation, enjoying a balance between working from the office or any other location of your preference;</li>
<li>Flexible working arrangements to suit different needs;</li>
<li>No more bills! Free UNLIMITED GO services for your home and mobile;</li>
<li>Private Hospital Health Insurance, to protect you from unexpected, high medical costs;</li>
<li>A budget to spend on your own personal wellbeing and/or professional development;</li>
<li>Four weeks paid Family Nurturing Leave for all second parents;&nbsp;</li>
<li>A budget to purchase your next mobile device;</li>
<li>In-house canteen serving delicious breakfasts, meals and snacks;</li>
<li>A budget dedicated to your children’s summer school costs;</li>
<li>Mental wellbeing support in partnership with Richmond Foundation;</li>
<li>The opportunity to work from literally anywhere – being able to work from abroad;</li>
</ul>
&nbsp;And more!...

Find the home of your career  
We’re looking for a People Success and Development Specialist who will be responsible for ensuring our people have an exceptional employee experience throughout their...

People Success and Development Specialist

Follow your vision, help us change the future.
Are you a commercially minded technical professional who thrives where networks meet negotiation? Do you enjoy shaping new products, building strategic partnerships, and delivering international connectivity solutions?
We’re looking for a Manager – Wholesale Data Services to lead the wholesale data strategy for GO and Cablenet (the GO Group), working closely with local and international carriers to drive growth, develop new business opportunities, and manage international capacity.
If you have a genuine can-do attitude, strong relationship-building skills, and a passion for turning technical opportunities into commercial success, we’d love to hear from you.
Does this sound like you? Here’s what you need to match our requirements:
<ul>
<li>A degree in Engineering or a related technical field, and/or 5+ years' experience in telecommunications, ideally in wholesale data services or carrier relationship management.&nbsp;</li>
<li>Experience in product development and launching new data services.&nbsp;</li>
<li>Strong commercial, analytical and negotiation skills, with the ability to structure and close complex business solutions through effective pricing, budgeting and strategic planning.</li>
<li>Effective project management skills and a track record of leading cross-functional teams.&nbsp;</li>
<li>Strong technical and commercial expertise in electronic communications, with sound knowledge of IP networking, data transit, international capacity solutions, MPLS, SD-WAN, Ethernet, and submarine and terrestrial cable infrastructure</li>
<li>A working knowledge of the regulatory and legal environment in which we operate.</li>
</ul>
This is how you can hit a few more plus points for this position:
<ul>
<li>Postgraduate qualification in Business Management.&nbsp;</li>
<li>Previous leadership experience, with a track record of managing and motivating teams</li>
</ul>
If this describes you, here’s a glimpse of what you will be doing in this position: 
<ul>
<li>Establish and maintain strong business relationships with International Carriers and local operators by acting as the interface and focal point with respect to data services for the GO Group, ensuring that business is dealt with promptly and in a satisfactory manner.</li>
<li>Actively contribute to the formulation of the wholesale data strategy and manages the team effectively in creating new and improving existing revenue streams from the Wholesale Data business.</li>
<li>Drive new business development in data transit, international capacity, and related wholesale data services, identifying and capitalizing on emerging opportunities in the market and commercializing group assets such as subsea infrastructure.&nbsp;</li>
<li>Draft and negotiate new agreements, and follow up and close deals, renewals and amendments to existing agreements with respect to the Data Services Portfolio.</li>
<li>Plan forecasts and negotiate and procure international capacity requirements with International Carriers and local operators.</li>
<li>Provide advice and propose solutions to external and internal client requirements and evaluate, recommend and, where applicable, implement services and solutions to enhance the Data Services Portfolio.</li>
<li>Carry out all necessary studies, analysis and cost calculations with the aim of minimising the wholesale data cost for the Group.</li>
<li>Co-ordinate the execution of projects by liaising with Technical, Finance, Legal, IT/Billing and other sections within the respective organisations.</li>
<li>Represent the GO Group in international conferences, trade events, fairs, exhibitions and meetings as necessary, with a focus on the data and capacity space.</li>
<li>Provide support to line management with commercial justification for network upgrades, capital investments as well as with pricing and business models related to data services.</li>
<li>Keep abreast with local and EU legal and regulatory wholesale and retail developments as they relate to data services.</li>
<li>Continually evaluate and timely adjust the International and Wholesale Data Services product strategy and plans to meet changing market and competitive conditions, ensuring the attainment of the Group's overall Wholesale strategic objectives.</li>
</ul>
What’s in it for you? 
Joining our team comes with a lot of benefits! Here’s a glimpse of what we’ll offer you for being brilliant: 
<ul>
<li>Benefit from working within a hybrid organisation, enjoying a balance between working from the office or any other location of your preference;</li>
<li>Flexible working arrangements to suit different needs;&nbsp;</li>
<li>No more bills! Free UNLIMITED GO services for your home and mobile;&nbsp;</li>
<li>Four weeks paid Family Nurturing Leave for all second parents;&nbsp;</li>
<li>Private Hospital Health Insurance, to protect you from unexpected, high medical costs;&nbsp;</li>
<li>A budget to purchase your next mobile device;</li>
<li>A budget to spend on your own personal and/or professional development;&nbsp;</li>
<li>Mental wellbeing support in partnership with Richmond Foundation;&nbsp;</li>
<li>In-house canteen serving delicious breakfasts, meals and snacks;</li>
<li>A budget dedicated to your children’s summer school costs;&nbsp;</li>
<li>Generous relocation package as well as any assistance needed for your smooth transition to Malta;</li>
</ul>
And more!... 
We'll recruit as soon as we find our match. Don't think twice - apply now.

Follow your vision, help us change the future.
Are you a commercially minded technical professional who thrives where networks meet negotiation? Do you enjoy shaping new products, building strategic...

Manager – Wholesale Data Services

You've come to the right place.
We’re on the lookout for high-caliber, strategic Enterprise Sales professionals to join our expanding team. As an Enterprise Solutions Sales Specialist, you’ll be responsible for leading complex, high-value ICT and telecom solution engagements with enterprise clients across multiple industries.
You will operate at the intersection of technology and business—helping clients transform and future-proof their organizations by leveraging GO’s full suite of solutions, including cloud, cybersecurity, data centre services, managed networks, and bespoke system integrations.
We're looking for professionals who are not just sellers—but enterprise consultants who can work across verticals and adapt to diverse client environments.
Does this sound like you? Here’s what you need to have to match our requirements: 
<ul>
<li>3+ years of progressive, client-facing commercial experience within Telecoms, IT Solutions, or Systems Integration—ideally across multiple industries and organizational types (e.g., telecom operators, system integrators, enterprise clients, and public sector bodies).</li>
<li>A consistent track record of closing complex, multi-product enterprise deals, including cloud computing, cybersecurity, managed services, networking, data centre hosting, and digital transformation solutions—with a clear focus on recurring revenue growth and long-term account value.</li>
<li>Demonstrated business agility and cultural adaptability, having successfully operated within diverse corporate structures, varied procurement ecosystems, and high-compliance verticals such as government, finance, and healthcare.</li>
<li>Mastery of solution selling and consultative sales methodologies with the ability to develop strategic account plans, craft tailored value propositions, and navigate long sales cycles with multiple decision-makers.</li>
<li>Strong executive presence and influencing ability, with exceptional written, verbal, and presentation skills—trusted by senior stakeholders.&nbsp;</li>
<li>Resilience and high emotional intelligence, with the ability to adapt quickly to shifting client needs, overcome objections constructively, and maintain momentum in high-pressure, competitive environments.</li>
<li>A demonstrated innovation mindset, constantly seeking new approaches to client engagement, solution design, and value creation—while contributing to internal process improvements and cross-functional collaboration.</li>
<li>Proven ability to manage strategic alliances, vendor relationships, and third-party partners, ensuring delivery alignment and excellence across the entire solution lifecycle.</li>
<li>Mobility and flexibility to operate in hybrid and regional sales environments, with a valid driving license and the ability to travel across markets for client meetings, events, or opportunity development.</li>
</ul>
This is how you can hit a few more plus points for this position:
<ul>
<li>Bachelor’s Degree or Diploma (MQF Level 5) in a technical or business discipline.</li>
<li>Technical experience in roles such as IT Management, Systems/Network Administration, or Technical Consulting.</li>
<li>Prior involvement in public sector tendering or framework agreements, with a track record of successful bids.</li>
<li>Certifications or working knowledge of enterprise technologies (e.g., Cisco, VMware, Microsoft, Fortinet, etc.) are a plus.</li>
</ul>
If this describes you, then this is a glimpse of what you'll be doing:
<ul>
<li>Lead the entire enterprise sales lifecycle, from identifying and qualifying high-value opportunities to shaping solution strategy, negotiating commercial terms, and driving successful contract closure—ensuring alignment with both client business priorities and GO’s growth objectives.</li>
<li>Establish and nurture high-impact relationships with C-suite executives, IT strategists, and procurement leaders, positioning yourself as a strategic partner in their digital transformation journey and unlocking long-term value across the customer lifecycle.</li>
<li>Conduct deep discovery and business analysis to decode multifaceted operational challenges and architect bespoke, multi-technology solutions—leveraging GO’s robust portfolio across data centre, cloud, cybersecurity, connectivity, and managed services.</li>
<li>Drive cross-functional collaboration with internal stakeholders—including pre-sales engineers, product managers, service delivery teams, and ecosystem partners—to co-create end-to-end, commercially compelling solution proposals with measurable ROI.</li>
<li>Lead the strategic development, execution, and governance of complex public and private sector tenders, RFPs, and enterprise-scale proposals, ensuring technical accuracy, legal compliance, and commercial competitiveness in high-stakes procurement environments.</li>
<li>Act as a senior technology advisor and digital innovation enabler—guiding clients on emerging trends, disruptive technologies, and best-in-class implementation strategies to support business resilience, operational efficiency, and growth.</li>
<li>Continuously refine and adapt go-to-market strategies by synthesizing insights from evolving client needs, industry shifts, competitor positioning, and internal performance analytics—proactively contributing to revenue acceleration and market penetration.</li>
<li>Operate with an entrepreneurial and ownership-driven mindset, taking full accountability for strategic account planning, revenue forecasting, and deal execution. Leverage consultative selling frameworks to build tailored business cases, champion cross-departmental alignment, and consistently deliver enterprise sales wins—from pipeline acceleration to commercial close.</li>
<li>Analyse market dynamics to identify emerging opportunities and adapt the company’s service portfolio accordingly.</li>
<li>Represent the company at industry events, trade shows, and networking opportunities to position the brand as a market leader.</li>
<li>Act as the primary point of contact for high-value clients, ensuring exceptional service delivery.</li>
<li>Mentor and coach new upcoming junior team members.</li>
<li>Perform in-depth financial forecasting and contribute to budgeting processes for strategic planning.</li>
<li>Stay informed about advancements in technology and advocate for continuous innovation within the team.</li>
</ul>
Joining our team comes with a lot of benefits! Here’s a glimpse of what we’ll offer you for being brilliant:
We believe in empowering our team with more than just a job—here’s what’s in it for you:
<ul>
<li>Benefit from working within a hybrid organisation, enjoying a balance between working from the office or any other location of your preference;&nbsp;</li>
<li>Flexible working arrangements to suit different needs;</li>
<li>No more bills! Free UNLIMITED GO services for your home and mobile;</li>
<li>Private Hospital Health Insurance, to protect you from unexpected, high medical costs;&nbsp;</li>
<li>A budget to spend on your own personal and/or professional development;&nbsp;</li>
<li>Relocation package and remote work support for international candidates;</li>
<li>Four weeks paid Family Nurturing Leave for all second parents;&nbsp;</li>
<li>A budget dedicated to your children’s summer school costs;&nbsp;</li>
<li>Mental wellbeing support in partnership with Richmond Foundation;&nbsp;</li>
<li>Generous relocation package as well as any assistance needed for your smooth transition to Malta;</li>
<li>The opportunity to work from literally anywhere – being able to work from abroad;</li>
</ul>
And more!... 
We'll recruit as soon as we find our match. Don't think twice - apply now.

You've come to the right place.
We’re on the lookout for high-caliber, strategic Enterprise Sales professionals to join our expanding team. As an Enterprise Solutions Sales Specialist, you’ll be...

Job Opportunities

Customer Care Agents

People Success and Development Specialist

Manager – Wholesale Data Services

Enterprise Solutions Sales Specialist