Join us in driving a digital Malta where innovation, growth and care empowers you to shape a brighter future for all. ​

Drive Customer Satisfaction, Elevate Your Career!
We are looking for ambitious individuals who are able to connect with absolutely anyone. Our contact centre team values a customer-centric approach and ensure, more than anything else, to provide support to our customers in the best way possible.&nbsp;
The role of customer care agent is critical for us. You will often be the primary point of contact for our customers when they really need us the most. Your mission is to interact with customers through various channels, providing general service/product information and troubleshooting service or technical problems.&nbsp;
Expected Hours of Work: This is a full-time position 40 hours/week Monday to Sunday on a scheduled roster. Availability of evenings and weekend work is required. 
Does this sound interesting to you? Here’s what you must have to match our requirements: 
<ul>
<li>Strong command of verbal and written communication in the English and Maltese language;&nbsp;</li>
<li>In possession of a school leaving certificate and/or MQF Level 1, and/or 1-year continuous working experience;&nbsp;</li>
<li>Proficient in MS computer applications;&nbsp;</li>
<li>Ability to think on your feet and meet customers at their level;&nbsp;</li>
<li>Ability to multitask effectively and handle stressful situations appropriately;&nbsp;</li>
<li>Excellent data entry and typing skills.&nbsp;</li>
</ul>
Does this sound like you? Here’s how you can hit a few plus points for this position: 
<ul>
<li>1 year of continuous experience in a contact centre environment;&nbsp;</li>
<li>3 O’ Level passes or equivalent and/or a recognised MQF level 2 qualification;&nbsp;</li>
<li>Ability to add personality to interactions: Be conversational – yet professional;&nbsp;</li>
<li>Superior listening skills and knowledge of customer service practices and principles.&nbsp;</li>
</ul>
​If this describes you, then this is a glimpse of what you'll be doing: 
<ul>
<li>Provide an excellent standard of service of but not only product and service information on online, e-mail, calls and any other support channel to ensure that customers’ expectations are met and exceeded;&nbsp;</li>
<li>Ensure that all problems are resolved speedily achieving high levels of first contact resolution and excellent customer satisfaction;&nbsp;</li>
<li>Carry out effective troubleshooting, following up of interactions and logging of customer conversations as per standard operating procedures;&nbsp;</li>
<li>Be capable of identifying new sales, upselling or cross-selling opportunities and seal the deal immediately;&nbsp;</li>
<li>Be responsive and flexible to business working hours and team needs, maintaining a professional approach at all times;&nbsp;</li>
<li>Regularly meet targets set by line management;&nbsp;</li>
<li>Corresponding with customers or enquirers via calls, and digital channels such as but not only WhatsApp, live chat, email and social media according to company practices;&nbsp;</li>
<li>Alert the line management of trends in customer interactions;&nbsp;</li>
<li>Be prepared to undergo further training to keep abreast with customers’ needs;&nbsp;</li>
<li>Process sales orders and agreements;&nbsp;</li>
<li>Other duties as assigned.&nbsp;</li>
</ul>

What’s in it for you?
Joining our team comes with a lot of benefits! Here’s a glimpse of what we’ll offer you for being brilliant:&nbsp;&nbsp;
<ul>
<li>No more bills! Free UNLIMITED GO services for your home and mobile&nbsp;</li>
<li>Four weeks paid birth-leave for all non-birthing parents&nbsp;</li>
<li>Private Hospital Health Insurance, to protect you from unexpected, high medical costs&nbsp;</li>
<li>A budget to spend on your own personal and/or professional development&nbsp;</li>
<li>Therapy sessions to support your needs in collaboration with Richmond Foundation&nbsp;</li>
<li>A budget dedicated to your children’s summer school costs&nbsp;</li>
<li>And more…&nbsp;</li>
</ul>
We'll recruit as soon as we find our match. Don't think twice - apply now!

Drive Customer Satisfaction, Elevate Your Career!
We are looking for ambitious individuals who are able to connect with absolutely anyone. Our contact centre team values a customer-centric approach...

Customer Care Agents

You've come to the right place.
We’re on the lookout for high-caliber, strategic Enterprise Sales professionals to join our expanding team. As an Enterprise Solutions Sales Specialist, you’ll be responsible for leading complex, high-value ICT and telecom solution engagements with enterprise clients across multiple industries.
You will operate at the intersection of technology and business—helping clients transform and future-proof their organizations by leveraging GO’s full suite of solutions, including cloud, cybersecurity, data centre services, managed networks, and bespoke system integrations.
We're looking for professionals who are not just sellers—but enterprise consultants who can work across verticals and adapt to diverse client environments.
Does this sound like you? Here’s what you need to have to match our requirements: 
<ul>
<li>7+ years of progressive, client-facing commercial experience within Telecoms, IT Solutions, or Systems Integration—ideally across multiple industries and organizational types (e.g., telecom operators, system integrators, enterprise clients, and public sector bodies).</li>
<li>A consistent track record of closing complex, multi-product enterprise deals, including cloud computing, cybersecurity, managed services, networking, data centre hosting, and digital transformation solutions—with a clear focus on recurring revenue growth and long-term account value.</li>
<li>Demonstrated business agility and cultural adaptability, having successfully operated within diverse corporate structures, varied procurement ecosystems, and high-compliance verticals such as government, finance, and healthcare.</li>
<li>Mastery of solution selling and consultative sales methodologies with the ability to develop strategic account plans, craft tailored value propositions, and navigate long sales cycles with multiple decision-makers.</li>
<li>Strong executive presence and influencing ability, with exceptional written, verbal, and presentation skills—trusted by senior stakeholders.&nbsp;</li>
<li>Resilience and high emotional intelligence, with the ability to adapt quickly to shifting client needs, overcome objections constructively, and maintain momentum in high-pressure, competitive environments.</li>
<li>A demonstrated innovation mindset, constantly seeking new approaches to client engagement, solution design, and value creation—while contributing to internal process improvements and cross-functional collaboration.</li>
<li>Proven ability to manage strategic alliances, vendor relationships, and third-party partners, ensuring delivery alignment and excellence across the entire solution lifecycle.</li>
<li>Mobility and flexibility to operate in hybrid and regional sales environments, with a valid driving license and the ability to travel across markets for client meetings, events, or opportunity development.</li>
</ul>
This is how you can hit a few more plus points for this position:
<ul>
<li>Bachelor’s Degree or Diploma (MQF Level 5) in a technical or business discipline.</li>
<li>Technical experience in roles such as IT Management, Systems/Network Administration, or Technical Consulting.</li>
<li>Prior involvement in public sector tendering or framework agreements, with a track record of successful bids.</li>
<li>Certifications or working knowledge of enterprise technologies (e.g., Cisco, VMware, Microsoft, Fortinet, etc.) are a plus.</li>
</ul>
If this describes you, then this is a glimpse of what you'll be doing:
<ul>
<li>Lead the entire enterprise sales lifecycle, from identifying and qualifying high-value opportunities to shaping solution strategy, negotiating commercial terms, and driving successful contract closure—ensuring alignment with both client business priorities and GO’s growth objectives.</li>
<li>Establish and nurture high-impact relationships with C-suite executives, IT strategists, and procurement leaders, positioning yourself as a strategic partner in their digital transformation journey and unlocking long-term value across the customer lifecycle.</li>
<li>Conduct deep discovery and business analysis to decode multifaceted operational challenges and architect bespoke, multi-technology solutions—leveraging GO’s robust portfolio across data centre, cloud, cybersecurity, connectivity, and managed services.</li>
<li>Drive cross-functional collaboration with internal stakeholders—including pre-sales engineers, product managers, service delivery teams, and ecosystem partners—to co-create end-to-end, commercially compelling solution proposals with measurable ROI.</li>
<li>Lead the strategic development, execution, and governance of complex public and private sector tenders, RFPs, and enterprise-scale proposals, ensuring technical accuracy, legal compliance, and commercial competitiveness in high-stakes procurement environments.</li>
<li>Act as a senior technology advisor and digital innovation enabler—guiding clients on emerging trends, disruptive technologies, and best-in-class implementation strategies to support business resilience, operational efficiency, and growth.</li>
<li>Continuously refine and adapt go-to-market strategies by synthesizing insights from evolving client needs, industry shifts, competitor positioning, and internal performance analytics—proactively contributing to revenue acceleration and market penetration.</li>
<li>Operate with an entrepreneurial and ownership-driven mindset, taking full accountability for strategic account planning, revenue forecasting, and deal execution. Leverage consultative selling frameworks to build tailored business cases, champion cross-departmental alignment, and consistently deliver enterprise sales wins—from pipeline acceleration to commercial close.</li>
<li>Analyse market dynamics to identify emerging opportunities and adapt the company’s service portfolio accordingly.</li>
<li>Represent the company at industry events, trade shows, and networking opportunities to position the brand as a market leader.</li>
<li>Act as the primary point of contact for high-value clients, ensuring exceptional service delivery.</li>
<li>Mentor and coach new upcoming junior team members.</li>
<li>Perform in-depth financial forecasting and contribute to budgeting processes for strategic planning.</li>
<li>Stay informed about advancements in technology and advocate for continuous innovation within the team.</li>
</ul>
Joining our team comes with a lot of benefits! Here’s a glimpse of what we’ll offer you for being brilliant:
We believe in empowering our team with more than just a job—here’s what’s in it for you:
<ul>
<li>Benefit from working within a hybrid organisation, enjoying a balance between working from the office or any other location of your preference&nbsp;</li>
<li>Flexible working arrangements to suit different needs</li>
<li>No more bills! Free UNLIMITED GO services for your home and mobile</li>
<li>Private Hospital Health Insurance, to protect you from unexpected, high medical costs&nbsp;</li>
<li>A budget to spend on your own personal and/or professional development&nbsp;</li>
<li>Relocation package and remote work support for international candidates</li>
<li>Four weeks paid birth-leave for all non-birthing parents&nbsp;</li>
<li>A budget dedicated to your children’s summer school costs&nbsp;</li>
<li>Therapy sessions to support your needs in collaboration with Richmond Foundation&nbsp;&nbsp;</li>
<li>Generous relocation package as well as any assistance needed for your smooth transition to Malta</li>
<li>The opportunity to work from literally anywhere – being able to work from abroad</li>
</ul>
… and more!&nbsp;
We'll recruit as soon as we find our match. Don't think twice - apply now.

You've come to the right place.
We’re on the lookout for high-caliber, strategic Enterprise Sales professionals to join our expanding team. As an Enterprise Solutions Sales Specialist, you’ll be...

Enterprise Solutions Sales Specialist

Put your ability to work! Are you a great problem solver who is tech savvy and loves dealing with customers? We are looking for an Enterprise Services Specialist who will be responsible to fully manage enterprise customers’ setups from design phase to service delivery and after sales support according to the Service Level Agreements. You will also need to research new technologies and design new solutions for Enterprise Customers and support the other members of the team with the implementation and support of such solutions. 
Does this sound like you? Here’s what you need to have to match our requirements: 
•	A minimum of 5 years experience in a customer facing technical role implementing and supporting ICT solutions&nbsp;
•	Proficiency in networking or enterprise communication technologies, supported by relevant certification such as Cisco CCNA, Alcatel ACSE or equivalent from other vendors/institutions.&nbsp;
•	Possess previous working experience with on technologies, such as; - CRM Systems - Hotel Management Systems - Contact Centre Platforms - PABX Systems (On-Prem, Hybrid and Cloud) - Enterprise Networking - Ethernet services - VOIP/SIP - IP security - Services such as email, DNS, web services - Windows and Linux Administration - VMware or other Hypervisors&nbsp;
•	Excellent troubleshooting skills&nbsp;
•	Be self-driven, results-oriented, with excellent analytical skills&nbsp;
•	Excellent communications skills, both verbal and written (Maltese and English)&nbsp;
•	In possession of a valid driving license and the ability to drive 
This is how you can hit a few more plus points for this position:
•	Previous experience in a development environment and/or Java and/or XML WEB Services&nbsp;
•	Experience with telecom call accounting, call recorders, and reporting systems
•	Hands-on exposure to enterprise-grade networking and telecom infrastructures
•	Familiarity with industrial 4G/LTE routers and gateways, including Teltonika devices or similar enterprise grade solutions
•	Understanding of WAN design, Datacentre operations, and Colocation services
•	Practical experience with cloud platforms, deploying virtual appliances, and using SaaS applications in business environments 
If this describes you, then this is a glimpse of what you'll be doing:
•	Dealing directly with customer requests&nbsp;
•	Liaising with the Business Sales team to understand customer applications and requirements&nbsp;
•	Acting as a point of reference for the area of specialization to sales and senior ICT support executives.&nbsp;
•	Issuing bill of quantities for works as required by clients/bids/tenders&nbsp;
•	Collaborating and working with leading brands in the industry such as but not limited to Cisco, HP, Dell, Alcatel Lucent, Mikrotik, Grandstream and Ubiquiti&nbsp;
•	Responsible for the implementation and support of PABX and networking solutions based on state-of-the-art technologies, such as VPN, high-availability IP setups, Intrusion Detection Systems, security, VOIP and WIFI systems.&nbsp;
•	Developing processes and standards to govern the engineering and implementation of these networking services&nbsp;
•	Delivering internal and external training on the new and existing technologies that may be sold and supported.&nbsp;
•	Implementing and maintain lab and demo environments for a select set of solutions.&nbsp;
•	Designing and implementation support, troubleshooting and performance tuning of converged IT and communication solutions.&nbsp;
•	Acting as the liaison between the company and certified vendors to research and recommend enhanced technology and experience solutions&nbsp;
•	Maintaining active vendor certifications and specialize in new areas as required.&nbsp;
•	Coordinating between different departments/divisions to provide best level of service to our clients&nbsp;
•	Coordinating upgrade and installation schedules with clients and the internal sales team and act as project lead with regard to costs, design, implementation, training and post implementation support.&nbsp;
•	Continuing to stay abreast with new technologies within the industry, and evaluate the applicability of those technologies within the client environment&nbsp;
•	Specific areas of accountability include operational support, preventive maintenance, security, capacity planning, traffic engineering, systems documentation, incident response, performance analysis &amp; pre-sales activities 
We'll recruit as soon as we find our match. Don't think twice - apply now.

Put your ability to work! Are you a great problem solver who is tech savvy and loves dealing with customers? We are looking for an Enterprise Services Specialist who will be responsible to fully...

Enterprise Services Specialist

Bring your creativity to life
We’re looking for a motivated leader who enjoys working with people, thinks creatively, and is passionate about improving quality and the customer experience.
As a Contact Centre Training and Quality Analyst, you will focus on Quality Assurance by reviewing agent performance across all channels, giving feedback, and working closely with Team Leaders to improve processes. You will also support the People team with recruitment including interviews and selection, and deliver training to help both new and existing team members grow.&nbsp;
Your work will directly contribute to improving our customer experience and strengthening our team
Does this sound interesting to you? Here's what you must have to match our requirements;
<ul>
<li>A minimum of 18 months experience in either an operational support role or a frontline customer support role;</li>
<li>Ability to train all skills and levels of contact Centre agents;</li>
<li>Strong proficiency in but not only Microsoft Office (intermediate Word and Excel);</li>
<li>Creative ability, writing proficiency and excellent interpersonal verbal and written communication skills;</li>
<li>Strongly abreast with all support services/channels, systems, processes and procedures;</li>
<li>Must be self-motivator and innovative self-starter with flexible in working hours;</li>
<li>Conversant with recruitment, interviewing and selection processes as well as acquainted with quality assurances processes;</li>
<li>Must adapt well to change and successfully set and adjust priorities as needed to work under time constraints and meet deadlines;</li>
<li>Proven ability to work effectively in a team environment as well as independently with minimal supervision;</li>
<li>Excellent communication and interpersonal skills, with the ability to provide constructive feedback and coaching;</li>
<li>Outstanding customer service skills and dedication to providing exceptional customer care;</li>
<li>Be willing to learn and attend further training to keep up with latest updates.</li>
</ul>
Expected Hours of Work
This is a full-time position with forty (40) hours a week. Occasional evening and weekend work may be required as job duties demand.
Does this sound like you? Here’s how you can hit a few plus points for this position:
<ul>
<li>MQF Level 4 standard of education and or equivalent</li>
<li>Technical Support, QA accreditation or equivalent experience</li>
<li>Knowledge of Quality Management Systems (QMS)</li>
<li>Firmly driven interest in training and in the QA analytics in customer support channels including social media channels;</li>
<li>Exceptional listening and analytical skills with sound technical background.</li>
<li>Training and leadership experience in the industry</li>
</ul>
If this describes you, then this is a glimpse of what you'll be doing:
<ul>
<li>Establish, maintain quality assurance guidelines, standards, and procedures for the contact centre by effective evaluation of customer service interactions to ensure compliance with company policies and procedures;</li>
<li>Create training programmes and develop materials for new and existing contact centre agents, utilising AI tools where appropriate to support content development, personalisation, efficiency, and continuous quality improvement;</li>
<li>Produce training material and relevant support resources for new services or product launches, leveraging AI where possible to enhance speed of creation, knowledge accuracy, and ongoing updates;</li>
<li>Provide specialised support to the teams whilst remote and in office;</li>
<li>Conduct regular quality assurance assessments to identify areas for improvement and provide feedback and coaching to contact centre staff;</li>
<li>Develop and implement effective strategies and practices to reach optimal First Contact Resolution (FCR) to enhance customer satisfaction and improve overall service quality;</li>
<li>Collaborate with CC Management and Team Leaders to identify agent knowledge/skill gaps and ensure QA performance trends are supported by actionable data;</li>
<li>Coordinate with the People Team on recruitment including interviewing and lead selection process decisions ensuring they meet desired skills and competencies;</li>
<li>Manage stock of training consumables and ensure its proper usage;</li>
<li>Update, maintain CC staff data register;</li>
<li>Liaise with the marketing team, and become a liaison between the contact centre and marketing to provide specialised customer feedback to help support product launches and FAQs;</li>
<li>Create QA guidelines for the teams and ensure its upkeep;</li>
<li>Conduct specialised side-by-side coaching with agents that are new to ensure that what was learnt in the classroom, is followed through;</li>
<li>Provide specialised assistance and training to other contact centre teams including Reception, Processing and Multi-Channel;</li>
<li>Perform other duties as required by management.</li>
</ul>
What’s in it for you? 
Here’s a glimpse of what we’ll offer you for being brilliant:
<ul>
<li>Benefit from working within a hybrid organisation, enjoying a balance between working from the office or any other location of your preference</li>
<li>No more bills! Free UNLIMITED GO services for your home and mobile</li>
<li>Discounted GO Freedom Mobile Plan for 4 individuals of your choice</li>
<li>Four weeks paid birth-leave for all non-birthing parents</li>
<li>Four weeks of paid leave for Pregnancy Loss, in line with the Company’s Pregnancy Loss policy.</li>
<li>Paid Pediatric First Aid Course for expecting parents.&nbsp;&nbsp;</li>
<li>Private Hospital Health Insurance, to protect you from unexpected, high medical costs</li>
<li>A budget to spend on your own personal and/or professional development</li>
<li>Therapy sessions to support your needs in collaboration with Richmond Foundation</li>
<li>A budget dedicated to your children’s summer school costs</li>
<li>Get the best tech for yourself at unbeatable prices with a 10% Klikk discount… and more!</li>
</ul>

Bring your creativity to life
We’re looking for a motivated leader who enjoys working with people, thinks creatively, and is passionate about improving quality and the customer experience.
As a...

Contact Centre Training and Quality Analyst

Overview
Find the home of your career
At GO we believe in driving a digital Malta and obsessing about our customers. We are now looking for a skilled and enthusiastic Voice Core Network Engineer to join our Voice Core team. In this role, you will be responsible for the design, implementation and support of our Mobile and Fixed Voice networks, playing a key role in delivering reliable and cutting-edge services to our customers.

Does this sound like you? Here’s what you need to have to match our requirements:
<ul>
<li>Hold a Bachelor’s degree in an Engineering or Technical IT field.</li>
<li>Ability to work well within a team environment.</li>
<li>Have a positive attitude and can-do approach.</li>
<li>Fluency in English both written and verbal.</li>
</ul>

Here’s how you can hit a few plus points for this position:
<ul>
<li>SIP Protocol and Networking knowledge</li>
</ul>

If this describes you, here’s a glimpse of what you will be doing in this position:
<ul>
<li>Gain hands-on exposure to the operation of Voice Core platforms, including HLR, HSS, MSS and IMS.</li>
<li>Support day-to-day monitoring of network performance and key KPIs.</li>
<li>Assist with troubleshooting and resolution of network issues under guidance.</li>
<li>Participate in core network projects such as upgrades and new service launches.</li>
<li>Help with the installation, configuration and testing of core network elements.</li>
<li>Work closely with experienced engineers, internal teams and vendors to ensure service reliability.</li>
<li>Prepare technical documentation, reports, and contribute to knowledge sharing.</li>
<li>Participate in on-call or out-of-hours support as part of a structured rota and mentoring setup.</li>
<li>This role offers structured mentoring and on-the-job training within a live telecom network environment.</li>
</ul>

What’s in it for you?
Joining our team comes with a lot of benefits! Here’s a glimpse of what we’ll offer you for being brilliant:
<ul>
<li>Benefit from working within a hybrid organisation, enjoying a balance between working from the office or any other location of your preference;</li>
<li>Flexible working arrangements to suit different needs;</li>
<li>No more bills! Free UNLIMITED GO services for your home and mobile;</li>
<li>Discounted GO Freedom Mobile Plan for 4 individuals of your choice;</li>
<li>Four weeks paid birth-leave for all non-birthing parents;</li>
<li>Private Hospital Health Insurance, to protect you from unexpected, high medical costs;</li>
<li>A budget to purchase your next mobile device;</li>
<li>A budget to spend on your own personal and/or professional development;</li>
<li>Therapy sessions to support your needs in collaboration with Richmond Foundation;</li>
<li>A budget dedicated to your children’s summer school costs;</li>
<li>Get the best tech for yourself at unbeatable prices with a 10% Klikk discount;</li>
<li>The opportunity to work from literally anywhere – being able to work from abroad</li>
</ul>
… and more!&nbsp;

We'll recruit as soon as we find our match. Don't think twice - apply now!

Overview
Find the home of your career
At GO we believe in driving a digital Malta and obsessing about our customers. We are now looking for a skilled and enthusiastic Voice Core Network Engineer to...

Network Engineer - Voice Core

Do something great
Join our Digital Team as a DevOps Specialist, where you get to play a key role in managing software release and operational activities, using industry best practices for release, configuration and implementation management.
Does this sound like you? Here’s what you need to have to match our requirements:
<ul>
<li>2+ years of relevant experience in DevOps, System Engineering, Infrastructure Engineering or other related field, across industries such as Telecommunications, iGaming, Financial Services, Banking or other DevOps dependent industries.</li>
<li>Bachelor’s degree in computer science / Networking / ICT / AI or an equivalent level of technical background gathered from other certifications and/or working experience.</li>
<li>Knowledge of applications and tools across the various DevOps domains such as but not limited to, GIT, Ansible, Maven, Jenkins, Cucumber, Docker, SonarQube, Nexus, Rundeck, Traefik Proxy and HashiCorp Stack (Nomad, Consul, Vault, Terraform).</li>
<li>Knowledge of deploying and using container/workload orchestration solutions, such as Docker, Docker Swarm or Kubernetes.</li>
<li>Knowledge of application load balancer and service discovery technologies, such as NGINX, Traefik and Consul.</li>
</ul>
Here’s how you can hit a few plus points for this position
<ul>
<li>Experience working on and administering different OS platforms, including variants of Windows and Linux.</li>
<li>Good scripting skills in programming languages prevalent in the industry such as Bash and Python.</li>
<li>Working knowledge of DBMS platforms and SQL, such as PostgreSQL.</li>
<li>Experience related to release management, configuration management, and change management.</li>
<li>Familiarity with the entire software development life cycle and Agile processes.</li>
<li>Familiarity with AI tooling and solutions prevalent in the industry.</li>
<li>Ability to work well independently and with others.</li>
<li>High level of self-motivation, self-organization, orientation to detail, ability to prioritize many tasks and commitment to the highest standards of quality.</li>
<li>Excellent verbal and written communication skills</li>
</ul>
The chosen candidate will be expected to:
<ul>
<li>Interact with product management, project management, development and operations teams to plan, validate and execute software releases and system rollouts.</li>
<li>Maintain and improve best-in-class container/workload orchestration solutions, load balancing solutions, and related technologies.</li>
<li>Maintain and improve upon software release processes, ensuring that the team is using industry-accepted best practices and tools.</li>
<li>Work closely with development teams and other operational teams to help select tools, design infrastructure, implement automation, and facilitate the software build/release process.</li>
<li>Continuously strive to introduce automation and AI enabled solutions and improve existing tooling to simplify operations.</li>
<li>Keep oneself up to date on prevailing DevOps and AI practices and tools.</li>
<li>Maintain and report upon suitable KPIs.</li>
<li>Support the Software Delivery, QA, Test Automation, Infrastructure, Information Security and Database Operations teams as required in meeting set objectives and strive for continuous improvement in all areas of activity.</li>
</ul>
What’s in it for you?
<ul>
<li>Benefit from working within a hybrid organisation, enjoying a balance between working from the office or any other location of your preference;</li>
<li>Flexible working arrangements to suit different needs;</li>
<li>No more bills! Free UNLIMITED GO services for your home and mobile;</li>
<li>Discounted GO Freedom Mobile Plan for 4 individuals of your choice;</li>
<li>Four weeks paid birth-leave for all non-birthing parents;</li>
<li>Private Hospital Health Insurance, to protect you from unexpected, high medical costs;</li>
<li>A budget to purchase your next mobile device;</li>
<li>A budget to spend on your own personal and/or professional development;</li>
<li>Therapy sessions to support your needs in collaboration with Richmond Foundation;</li>
<li>A budget dedicated to your children’s summer school costs;</li>
<li>Get the best tech for yourself at unbeatable prices with a 10% Klikk discount;</li>
<li>The opportunity to work from literally anywhere – being able to work from abroad</li>
</ul>
… and more!


We'll recruit as soon as we find our match. Don't think twice - apply now!

Do something great
Join our Digital Team as a DevOps Specialist, where you get to play a key role in managing software release and operational activities, using industry best practices for release,...

DevOps Specialist

Bring your skills to life!
Are you ambitious, driven by a can-do attitude, and motivated by a challenge? Do you want to play a key role in shaping compelling customer propositions and innovative product strategies that help GO win in the market? If so, we would love to hear from you.
As the Marketing Product Owner, you will support the development, execution, and performance monitoring of GO Group products and propositions within the Commercial Team. You will help ensure that products and services are designed around customer needs, deliver outstanding experiences, and achieve key commercial objectives.
Does this sound like you? Here’s what you need to have to match our requirements:
<ul>
<li>Bachelor’s Degree in Marketing, Business Administration or similar;</li>
<li>A minimum of 1 year experience working in a product management, product ownership, marketing or a related field;</li>
<li>Proficiency in using Microsoft suite.</li>
</ul>
If this describes you, here’s a glimpse of what you will be doing in this position:
<ul>
<li>Support the identification of customer needs and market opportunities to drive strategy and work with other team members and key stakeholders to find innovative and new products;&nbsp;</li>
<li>Assist in understand the competitive landscape and GO’s positioning together with performing ongoing competitive benchmarking and proposing timely reaction to new competitor launches, to ensure competitiveness at all times;&nbsp;</li>
<li>Provide recommendations, based on the analysis, on the way forward;&nbsp;</li>
<li>Take products through the company’s Product Development process, vis a vis the Customer Journey, to ensure that an excellent Customer Experience is delivered;&nbsp;</li>
<li>Continually seek input and feedback from GO’s frontline staff on product improvements and possible new offerings, plus ensuring that the Sales function can sell the respective products and have access to adequate training.&nbsp;</li>
<li>Measure and feedback 3P products results in terms of ROI and customer take-up monthly against pre-agreed KPIs and targets;&nbsp;</li>
<li>Support CRM activities to increase customer take-up across all sales and communications channels;&nbsp;</li>
<li>May be assigned different duties in accordance to Group exigencies from time to time.&nbsp;</li>
</ul>
What’s in it for you?
Joining our team comes with a lot of benefits! Here’s a glimpse of what we’ll offer you for being brilliant: 
<ul>
<li>Benefit from working within a hybrid organisation, enjoying a balance between working from the office or any other location of your preference;</li>
<li>Flexible working arrangements to suit different needs;</li>
<li>No more bills! Free UNLIMITED GO services for your home and mobile;</li>
<li>Discounted GO Freedom Mobile Plan for 4 individuals of your choice;</li>
<li>Four weeks paid birth-leave for all non-birthing parents;</li>
<li>Private Hospital Health Insurance, to protect you from unexpected, high medical costs;</li>
<li>A budget to purchase your next mobile device;</li>
<li>A budget to spend on your own personal and/or professional development;</li>
<li>Therapy sessions to support your needs in collaboration with Richmond Foundation;</li>
<li>A budget dedicated to your children’s summer school costs;</li>
<li>Get the best tech for yourself at unbeatable prices with a 10% Klikk discount;</li>
<li>The opportunity to work from literally anywhere – being able to work from abroad</li>
</ul>
… and more!&nbsp;
We'll recruit as soon as we find our match. Don't think twice - apply now!

Bring your skills to life!
Are you ambitious, driven by a can-do attitude, and motivated by a challenge? Do you want to play a key role in shaping compelling customer propositions and innovative...

Marketing Product Owner

Walk into your future.
Are you a partly qualified accountant looking to build hands-on experience in financial reporting and Group accounting within a dynamic organisation? GO Group is seeking an Associate Accountant to support the Finance function across GO plc and its subsidiaries.
This role is ideal for an ACCA student or accounting graduate, offering exposure to monthly reporting, balance sheet processes, fixed assets accounting and Group reporting, while working closely with experienced finance professionals in a supportive and collaborative environment.

Does this sound like you? Here’s what you need to have to match our requirements:
<ul>
<li>A Bachelor university degree in Accounting, Finance or a related discipline and/or currently studying towards an ACCA qualification.</li>
<li>A sound understanding of accounting principles and basic financial reporting.</li>
<li>Good Microsoft Excel skills and a willingness to further develop reporting and analytical capabilities.</li>
<li>Strong attention to detail and a structured approach to work.</li>
<li>A proactive attitude with a desire to learn and grow professionally.</li>
<li>Good communication skills and the ability to work effectively as part of a team.</li>
<li>Willingness to support peak reporting periods such as month-end and audit cycles.</li>
</ul>

If this describes you, here’s a glimpse of what you will be doing in this position:
<ul>
<li>Supporting the Finance function with a focus on financial reporting and internal controls.</li>
<li>Assisting in the preparation of monthly management accounts, including posting journals and maintaining supporting schedules and workings.</li>
<li>Updating and maintaining the fixed assets register, including additions, disposals, depreciation calculations and reconciliation to the general ledger.</li>
<li>Assisting in the preparation of financial information for Group reporting and supporting the financial consolidation process.</li>
<li>Preparing reporting schedules and analyses to support monthly, quarterly and annual reporting requirements.</li>
<li>Assisting in the preparation of notes to the annual financial statements and other statutory reporting disclosures.</li>
<li>Reviewing and analysing cost items within assigned areas and preparing variance explanations.</li>
<li>Performing bank reconciliations and supporting treasury-related reporting.</li>
<li>Assisting during external audit processes, including the annual audit, interim review and June review.</li>
<li>Supporting the preparation of ad-hoc financial reports and analysis as requested.</li>
<li>Carrying out other duties as assigned in line with Group requirements.</li>
</ul>

What’s in it for you? 

Joining our team comes with a lot of benefits! Here’s a glimpse of what we’ll offer you for being brilliant:&nbsp;
<ul>
<li>Benefit from working within a hybrid organisation, enjoying a balance between working from the office or any other location of your preference&nbsp;</li>
<li>Flexible working arrangements to suit different needs&nbsp;</li>
<li>No more bills! Free UNLIMITED GO services for your home and mobile&nbsp;</li>
<li>Four weeks paid birth-leave for all non-birthing parents&nbsp;</li>
<li>Private Hospital Health Insurance, to protect you from unexpected, high medical costs&nbsp;</li>
<li>A budget to purchase your next mobile device&nbsp;</li>
<li>A budget to spend on your own personal and/or professional development&nbsp;</li>
<li>Therapy sessions to support your needs in collaboration with Richmond Foundation&nbsp;</li>
<li>A budget dedicated to your children’s summer school costs&nbsp;</li>
<li>The opportunity to work from literally anywhere – being able to work from abroad…&nbsp;</li>
</ul>

… and more!

We'll recruit as soon as we find our match. Don't think twice - apply now!

Walk into your future.
Are you a partly qualified accountant looking to build hands-on experience in financial reporting and Group accounting within a dynamic organisation? GO Group is seeking an...

Associate Accountant

Join Us in Building the Networks of Tomorrow!
Are you someone who enjoys seeing plans turn into reality—especially when that reality is fast, reliable connectivity? We’re looking for an Assistant Fixed Networks Specialist to support the rollout and evolution of our fixed network infrastructure. From fibre projects to third-party builds, you’ll be right at the heart of how our networks are planned, built, and delivered.
This role is perfect for a hands-on professional who enjoys coordinating projects, working with different stakeholders, and ensuring that every network build meets the highest standards of quality and efficiency.
Does this sound like you? Here’s what you need to have to match our requirements: 
<ul>
<li>Minimum Diploma level qualification in a related technical field.&nbsp;</li>
<li>Must possess a valid driving licence, preferably issued by the Maltese Government.&nbsp;</li>
<li>Strong proficiency in English, both written and verbal.</li>
<li>Strong leadership, negotiation, and communication skills.</li>
</ul>
This is how you can hit a few more plus points for this position: 
<ul>
<li>At least 3 years in project management or construction, with 1 year specifically in fibre networks</li>
<li>Proficiency in project management software (e.g., Monday.com and FAP), CAD, PNI and LNI systems, and other network infrastructure and testing tools.</li>
</ul>
If this describes you, here’s a glimpse of what you will be doing in this position: 
<ul>
<li>Manage projects within the Fixed Networks Department, including liaising with stakeholders, designing cost-effective solutions, and obtaining project approvals.&nbsp;</li>
<li>Coordinate with Contractors or Field Technicians to resolve implementation challenges promptly.&nbsp;</li>
<li>Ensure adherence to project schedules and take corrective actions when necessary.&nbsp;</li>
<li>Certify completed works and update project data accurately.&nbsp;</li>
<li>Communicate task statuses as per the communication plan.&nbsp;</li>
<li>Contribute to achieving team KPIs and train team members in Fixed Access best practices.&nbsp;</li>
<li>&nbsp;Adherence to company policies and procedures (e.g. health &amp; safety, PPE).&nbsp;</li>
<li>Contribute to the commercial success of the Group by adopting a customer-focused and sales-oriented approach, regardless of core duties. This includes identifying sales opportunities, promoting GO services where appropriate, and supporting commercial initiatives across the organisation.&nbsp;</li>
<li>Provide professional support, within the scope of the role, to other entities fully or partially owned by GO plc, in line with the Group’s commitment to collaboration and shared success.&nbsp;</li>
<li>May require participation in an on-call roster&nbsp;</li>
<li>Ad-hoc tasks may be assigned as needed.&nbsp;</li>
</ul>
What’s in it for you? 
Joining our team comes with a lot of benefits! Here’s a glimpse of what we’ll offer you for being brilliant:&nbsp;
•	No more bills! Free UNLIMITED GO services for your home and mobile&nbsp;
•	Four weeks paid birth-leave for all non-birthing parents&nbsp;
•	Private Hospital Health Insurance, to protect you from unexpected, high medical costs&nbsp;
•	A budget to purchase your next mobile device&nbsp;
•	A budget to spend on your own personal and/or professional development&nbsp;
•	Therapy sessions to support your needs in collaboration with Richmond Foundation&nbsp;&nbsp;
•	In-house canteen serving delicious breakfasts, meals and snacks
•	A budget dedicated to your children’s summer school costs&nbsp;
… and more!&nbsp;
We'll recruit as soon as we find our match. Don't think twice - apply now!

Join Us in Building the Networks of Tomorrow!
Are you someone who enjoys seeing plans turn into reality—especially when that reality is fast, reliable connectivity? We’re looking for an Assistant...

Assistant Fixed Networks Specialist

Become a Tech Product Leader!
Are you curious about every new tech launch and passionate about shaping B2B solutions?&nbsp;
We’re looking for a tech-savvy Product Specialist to own and grow our hardware portfolio. You’ll identify opportunities, launch innovative products, define pricing, and enable sales and partners to succeed, all while making a real impact in the business technology space.
Does this sound like you? Here’s what you need to have to match our requirements: 
•	2+ years of experience in B2B technical sales or product management, working with electronics products, IT hardware, or technical solutions.
•	Strong project management skills, with the ability to collaborate in cross-functional teams and manage multiple priorities.
•	Strong communication and presentation skills, with experience engaging with stakeholders at all levels.
•	Excellent analytical skills with the ability to translate data into actionable insights.
•	Ability to simplify complex technical concepts
This is how you can hit a few more plus points for this position: 
•	Bachelor’s Degree in Business, Engineering, IT or a related field.
•	Experience with product lifecycles, pricing, and building business cases
•	Basic understanding of cloud, cybersecurity, telecoms, and solution-based selling
If this describes you, here’s a glimpse of what you will be doing in this position: 
•	Build and manage an integrated B2B product catalogue with focus on Hardware.&nbsp;
•	Identify and onboard new Hardware categories for Business Customers.&nbsp;
•	Lead market assessments to identify gaps, opportunities, and competitive threats.&nbsp;
•	Develop new product concepts that combine hardware + connectivity + security.&nbsp;
•	Build business cases and financial models for new offerings.&nbsp;
•	Define pricing, packaging, and bundling strategies.&nbsp;
•	Create enablement materials for Sales, Marketing, and Partners.&nbsp;
•	Work with GTM teams to launch products successfully.&nbsp;
•	Act as the central point for product decisions.&nbsp;
•	Ensure consistent customer experience across all sales channels.&nbsp;
•	Drive standardisation of SLAs, support models, and value propositions.&nbsp;
•	Coordinate with Finance, Procurement, and Legal on product governance.&nbsp;
•	Monitor product performance, adoption, and profitability.&nbsp;
•	Optimise existing services (pricing, channel, cost structure).&nbsp;
•	Retire/sunset low-performing or legacy products across portfolio.&nbsp;
•	Drive continuous improvement by gathering customer and sales insights.&nbsp;
What’s in it for you? 
Joining our team comes with a lot of benefits! Here’s a glimpse of what we’ll offer you for being brilliant:&nbsp;
•	Benefit from working within a hybrid organisation, enjoying a balance between working from the office or any other location of your preference&nbsp;
•	No more bills! Free UNLIMITED GO services for your home and mobile&nbsp;
•	Four weeks paid birth-leave for all non-birthing parents&nbsp;
•	Private Hospital Health Insurance, to protect you from unexpected, high medical costs&nbsp;
•	A budget to purchase your next mobile device&nbsp;
•	A budget to spend on your own personal and/or professional development&nbsp;
•	Therapy sessions to support your needs in collaboration with Richmond Foundation&nbsp;&nbsp;
•	In-house canteen serving delicious breakfasts, meals and snacks
•	A budget dedicated to your children’s summer school costs&nbsp;
•	Generous relocation package as well as any assistance needed for your smooth transition to Malta
… and more!&nbsp;
We'll recruit as soon as we find our match. Don't think twice - apply now!

Become a Tech Product Leader!
Are you curious about every new tech launch and passionate about shaping B2B solutions?&nbsp;
We’re looking for a tech-savvy Product Specialist to own and grow our...

Job Opportunities