Join us in driving a digital Malta where innovation, growth and care empowers you to shape a brighter future for all. ​

Steer your career into the right direction!&nbsp;
We're on the lookout for an individual with a creative flair, strong motivation, and a growth mindset to join our dynamic People team as our next People Success Manager. Reporting to our Senior Manager - People Operations, you'll play a pivotal role in shaping and leading practices that foster an employee-oriented, high-performance culture emphasising empowerment, productivity, and quality standards.&nbsp;
In this position, you'll delve into various People matters, including employer brand, talent management, HR Analytics, organisational and performance management, retention, reward and recognition, compensation, change management, labour relations and succession planning.&nbsp;
Demonstrating a deep understanding and appreciation for exceptional employee experiences will be key to excelling in this role. Moreover, you'll need to exhibit assertiveness, sound decision-making, and strong leadership skills to thrive in this dynamic environment. We're seeking a proactive self-starter who possesses a natural ability to execute tasks efficiently, meet targets, and turn challenges into opportunities for impactful business outcomes.&nbsp;
If this describes you, then this is a glimpse of what you will be doing;&nbsp;&nbsp;
<ul>
<li>Develop and mentor People Success team members as well as contribute effectively as a member of the People management team;</li>
<li>Lead all Employer Brand and Talent Acquisition strategies, train and update the People Team with the latest trends and brand guidelines;</li>
<li>Manage, maintain and further develop GO’s online channels (such as Facebook, LinkedIn, Glassdoor, Instagram, TikTok), our careers page and other websites, our recruitment system, and other HR systems/platforms;</li>
<li>Assist and support with processes in relation to offshore employment projects and/or GO's subsidiaries.</li>
<li>Act as a point of reference for employees and management on day-to-day issues;</li>
<li>Manage day-to-day operational matters;</li>
<li>Contribute towards, and execute, an effective employee experience;</li>
<li>Manage relationships with educational institutions, recruitment agencies, and other partners;</li>
<li>Plan, coordinate, and execute talent acquisition related events such as company visits, career fairs, events with educational institutions;</li>
<li>Manage our apprenticeship and youth exposure programme, employee referral programme, coming up with new ways of attracting talent, creating recruitment campaigns, recruitment adverts and job descriptions, whilst ensuring our employer brand is properly conveyed at all times;</li>
<li>Oversee and manage the entire recruitment and onboarding experience, whilst guiding the People team and Management to ensure a great candidate and employee experience at all times.&nbsp;&nbsp;&nbsp;</li>
</ul>
To Grab Our Attention, You’ll Need: 
<ul>
<li>3+ years’ experience in an HR role within a fast-paced environment;&nbsp;</li>
<li>A minimum MQF Level 5 qualification;&nbsp;</li>
<li>Proven experience to come up with business ideas to contribute to business efficiencies;&nbsp;</li>
<li>Excellent attention to detail and highly organised;&nbsp;</li>
<li>Proficiency in using the Microsoft suite;&nbsp;</li>
<li>Excellent teamwork and people skills;&nbsp;</li>
<li>Can handle complex situations;&nbsp;</li>
<li>Customer focused and driven to achieve high standards;&nbsp;</li>
<li>Sound understanding of Maltese Employment Law.&nbsp;</li>
</ul>
Joining our team comes with a lot of benefits! Here’s a glimpse of what we’ll offer you for being brilliant: 
<ul>
<li>No more bills! Free UNLIMITED GO services for your home and mobile&nbsp;</li>
<li>Four weeks paid birth-leave for all non-birthing parents&nbsp;</li>
<li>Private Hospital Health Insurance, to protect you from unexpected, high medical costs&nbsp;</li>
<li>A budget to spend on your own personal and/or professional development&nbsp;</li>
<li>Therapy sessions to support your needs in collaboration with Richmond Foundation&nbsp;</li>
<li>A budget dedicated to your children’s summer school costs&nbsp;</li>
<li>And more…&nbsp;</li>
</ul>
Imagine your dream career and make it happen! 
We’ll recruit as soon as we find our match. Don’t think twice – apply now.

Steer your career into the right direction!&nbsp;
We're on the lookout for an individual with a creative flair, strong motivation, and a growth mindset to join our dynamic People team as our next...

People Success Manager - Employer Brand & Talent Acquisition

Define the Future with us
We’re seeking dynamic individuals who enjoy interacting with all kinds of individuals. In our Contact Center, putting the customer first is at the heart of everything we do, and we are committed to delivering support of the highest standard.
As a Customer Care Agent, you’ll often be the first person customers turn to in important moments. Your role will involve communicating across various channels, offering guidance, answering questions, and resolving both general and technical concerns.
Expected Hours of Work: This is a part-time position, minimum of 20 hours per week. Candidates must be available Monday to Sunday, anytime between 09:00 to 14:00.
Does this sound interesting to you? Here’s what you must have to match our requirements: 
<ul>
<li>Strong command of verbal and written communication in the English and Maltese language;&nbsp;</li>
<li>In possession of a school leaving certificate and/or MQF Level 1, and/or 1-year continuous working experience;&nbsp;</li>
<li>Proficient in MS computer applications;&nbsp;</li>
<li>Ability to think on your feet and meet customers at their level;&nbsp;</li>
<li>Ability to multitask effectively and handle stressful situations appropriately;&nbsp;</li>
<li>Excellent data entry and typing skills. </li>
</ul>
Does this sound like you? Here’s how you can hit a few plus points for this position: 
<ul>
<li>1 year of continuous experience in a contact centre environment;&nbsp;</li>
<li>3 O’ Level passes or equivalent and/or a recognised MQF level 2 qualification;&nbsp;</li>
<li>Ability to add personality to interactions: Be conversational – yet professional;&nbsp;</li>
<li>Superior listening skills and knowledge of customer service practices and principles.&nbsp;</li>
</ul>
​If this describes you, then this is a glimpse of what you'll be doing: 
<ul>
<li>Provide an excellent standard of service of but not only product and service information on online, e-mail, calls and any other support channel to ensure that customers’ expectations are met and exceeded;&nbsp;</li>
<li>Ensure that all problems are resolved speedily achieving high levels of first contact resolution and excellent customer satisfaction;&nbsp;</li>
<li>Carry out effective troubleshooting, following up of interactions and logging of customer conversations as per standard operating procedures;&nbsp;</li>
<li>Be capable of identifying new sales, upselling or cross-selling opportunities and seal the deal immediately;&nbsp;</li>
<li>Be responsive and flexible to business working hours and team needs, maintaining a professional approach at all times;&nbsp;</li>
<li>Regularly meet targets set by line management;&nbsp;</li>
<li>Corresponding with customers or enquirers via calls, and digital channels such as but not only WhatsApp, live chat, email and social media according to company practices;&nbsp;</li>
<li>Alert the line management of trends in customer interactions;&nbsp;</li>
<li>Be prepared to undergo further training to keep abreast with customers’ needs;&nbsp;</li>
<li>Process sales orders and agreements;&nbsp;</li>
<li>Other duties as assigned.&nbsp;</li>
</ul>
What’s in it for you?
Joining our team comes with a lot of benefits! Here’s a glimpse of what we’ll offer you for being brilliant: 
<ul>
<li>No more bills! Free UNLIMITED GO services for your home and mobile&nbsp;</li>
<li>Four weeks paid birth-leave for all non-birthing parents&nbsp;</li>
<li>Private Hospital Health Insurance, to protect you from unexpected, high medical costs&nbsp;</li>
<li>A budget to spend on your own personal and/or professional development&nbsp;</li>
<li>Therapy sessions to support your needs in collaboration with Richmond Foundation&nbsp;</li>
<li>A budget dedicated to your children’s summer school costs&nbsp;</li>
<li>And more…&nbsp;</li>
</ul>
We'll recruit as soon as we find our match. Don't think twice - apply now!

Define the Future with us
We’re seeking dynamic individuals who enjoy interacting with all kinds of individuals. In our Contact Center, putting the customer first is at the heart of everything we do,...

Customer Care Agents (Part Time)

Drive growth. Build relationships. Deliver results.
Are you a driven sales professional with a passion for building strong client relationships and delivering results? We are looking for a Corporate Sales Specialist to join our dynamic team and play a key role in expanding our corporate client base.
In this role, you will be responsible for engaging with corporate customers, identifying new business opportunities, and promoting our range of products and services for GO Group. You will act as a trusted advisor to clients, ensuring a high level of service while driving sales growth and long-term partnerships. This is an exciting opportunity for someone who thrives in a fast-paced, customer-focused environment and is motivated to exceed targets.
Does this sound like you? Here’s what you need to have to match our requirements:
<ul>
<li>A minimum of 2 years of experience in a B2B sales, account management, or a related role.</li>
<li>Sales driven: Ability to drive revenue through proactive selling, identifying client needs, and closing deals to meet targets.</li>
<li>Negotiation skills: Skilled in handling objections and securing mutually beneficial agreements.</li>
<li>Communication skills: Strong verbal and written skills across multiple channels, with a professional and client-focused approach.</li>
<li>Multitasking: Able to manage multiple clients and tasks efficiently in a fast-paced environment.</li>
<li>Upselling Skills: Identifies opportunities to promote additional products and increase customer value.</li>
<li>Ability to build and maintain client relationships effectively;</li>
<li>Sales-driven mindset with a passion for meeting and exceeding targets</li>
<li>Proficiency in CRM/ERP software, Microsoft Office, and social media platforms.</li>
</ul>
If this describes you, here’s a glimpse of what you will be doing:
<ul>
<li>Handle corporate client requests across all official company channels, including telephone, emails, and social media;</li>
<li>Provide accurate and timely information about the GO Group products, services, and policies. This includes the provision of technical assistance to the clients that would lead to a successful sale;</li>
<li>Ensure a professional and customer-focused approach in all interactions;</li>
<li>Generate new business opportunities by identifying and engaging potential corporate clients;</li>
<li>Maintain strong relationships with existing clients to ensure long-term partnerships;</li>
<li>Attend networking events, both physically and virtually, to expand business connections and promote GO and its subsidiaries;</li>
<li>Promote the GO’s and its subsidiaries, products and services to corporate clients through targeted sales strategies;</li>
<li>Follow up on quotes sent, product reservations, and orders to secure successful transactions;</li>
<li>Track client purchases and proactively update customers on order status;</li>
<li>Customer Feedback &amp; Service Improvement: Collect and document customer feedback on orders and deliveries to improve service quality;</li>
<li>Work closely with management to implement service enhancements based on customer insights;</li>
<li>Collaborate with internal teams such as sales, marketing, and procurement to ensure smooth client interactions;</li>
<li>Stay informed about product updates and company initiatives to better assist corporate clients;:</li>
<li>Maintain detailed records of client interactions, sales opportunities, and order statuses;</li>
<li>Provide regular updates and reports on sales performance, client needs, and market trends;</li>
</ul>
What’s in it for you? 
<ul>
<li>Joining our team comes with a lot of benefits! Here’s a glimpse of what we’ll offer you for being brilliant:&nbsp;&nbsp;&nbsp;</li>
<li>No more bills! Free UNLIMITED GO services for your home and mobile&nbsp;&nbsp;</li>
<li>Four weeks paid birth-leave for all non-birthing parents&nbsp;&nbsp;</li>
<li>Private Hospital Health Insurance, to protect you from unexpected, high medical costs&nbsp;&nbsp;</li>
<li>A budget to spend on your own personal and/or professional development&nbsp;&nbsp;</li>
<li>Therapy sessions to support your needs in collaboration with Richmond Foundation&nbsp;&nbsp;&nbsp;</li>
<li>A budget dedicated to your children’s summer school costs&nbsp;</li>
</ul>
And more…&nbsp;&nbsp;

Drive growth. Build relationships. Deliver results.
Are you a driven sales professional with a passion for building strong client relationships and delivering results? We are looking for a Corporate...

Corporate Sales Specialist

Drive Customer Satisfaction, Elevate Your Career!
We are looking for ambitious individuals who are able to connect with absolutely anyone. Our contact centre team values a customer-centric approach and ensure, more than anything else, to provide support to our customers in the best way possible.&nbsp;
The role of customer care agent is critical for us. You will often be the primary point of contact for our customers when they really need us the most. Your mission is to interact with customers through various channels, providing general service/product information and troubleshooting service or technical problems.&nbsp;
Expected Hours of Work: This is a full-time position 40 hours/week Monday to Sunday on a scheduled roster. Availability of evenings and weekend work is required. 
Does this sound interesting to you? Here’s what you must have to match our requirements: 
<ul>
<li>Strong command of verbal and written communication in the English and Maltese language;&nbsp;</li>
<li>In possession of a school leaving certificate and/or MQF Level 1, and/or 1-year continuous working experience;&nbsp;</li>
<li>Proficient in MS computer applications;&nbsp;</li>
<li>Ability to think on your feet and meet customers at their level;&nbsp;</li>
<li>Ability to multitask effectively and handle stressful situations appropriately;&nbsp;</li>
<li>Excellent data entry and typing skills.&nbsp;</li>
</ul>
Does this sound like you? Here’s how you can hit a few plus points for this position: 
<ul>
<li>1 year of continuous experience in a contact centre environment;&nbsp;</li>
<li>3 O’ Level passes or equivalent and/or a recognised MQF level 2 qualification;&nbsp;</li>
<li>Ability to add personality to interactions: Be conversational – yet professional;&nbsp;</li>
<li>Superior listening skills and knowledge of customer service practices and principles.&nbsp;</li>
</ul>
​If this describes you, then this is a glimpse of what you'll be doing: 
<ul>
<li>Provide an excellent standard of service of but not only product and service information on online, e-mail, calls and any other support channel to ensure that customers’ expectations are met and exceeded;&nbsp;</li>
<li>Ensure that all problems are resolved speedily achieving high levels of first contact resolution and excellent customer satisfaction;&nbsp;</li>
<li>Carry out effective troubleshooting, following up of interactions and logging of customer conversations as per standard operating procedures;&nbsp;</li>
<li>Be capable of identifying new sales, upselling or cross-selling opportunities and seal the deal immediately;&nbsp;</li>
<li>Be responsive and flexible to business working hours and team needs, maintaining a professional approach at all times;&nbsp;</li>
<li>Regularly meet targets set by line management;&nbsp;</li>
<li>Corresponding with customers or enquirers via calls, and digital channels such as but not only WhatsApp, live chat, email and social media according to company practices;&nbsp;</li>
<li>Alert the line management of trends in customer interactions;&nbsp;</li>
<li>Be prepared to undergo further training to keep abreast with customers’ needs;&nbsp;</li>
<li>Process sales orders and agreements;&nbsp;</li>
<li>Other duties as assigned.&nbsp;</li>
</ul>

What’s in it for you?
Joining our team comes with a lot of benefits! Here’s a glimpse of what we’ll offer you for being brilliant:&nbsp;&nbsp;
<ul>
<li>No more bills! Free UNLIMITED GO services for your home and mobile&nbsp;</li>
<li>Four weeks paid birth-leave for all non-birthing parents&nbsp;</li>
<li>Private Hospital Health Insurance, to protect you from unexpected, high medical costs&nbsp;</li>
<li>A budget to spend on your own personal and/or professional development&nbsp;</li>
<li>Therapy sessions to support your needs in collaboration with Richmond Foundation&nbsp;</li>
<li>A budget dedicated to your children’s summer school costs&nbsp;</li>
<li>And more…&nbsp;</li>
</ul>
We'll recruit as soon as we find our match. Don't think twice - apply now!

Drive Customer Satisfaction, Elevate Your Career!
We are looking for ambitious individuals who are able to connect with absolutely anyone. Our contact centre team values a customer-centric approach...

Job Opportunities

People Success Manager - Employer Brand & Talent Acquisition

Customer Care Agents (Part Time)

Corporate Sales Specialist

Customer Care Agents