Job Purpose

The Contact Center Sales Support Agent ensures the accurate, compliant, and timely completion of sales orders, acting as a key link between sales and service activation.

 

The role focuses on:

• processing and validating contracts
• verifying customer and payment details
• following up on pending sales
• maintaining high data integrity to maximize conversions and prevent revenue loss

What we're looking for:

• Strong verbal and written communication skills in English. Maltese would also be considered as an asset

• Proven hands on experience using Salesforce and Cerillion, preferably with end to end sales order experience

• Strong knowledge of GO products, services, and internal processes

• High attention to detail with strong data accuracy and ability to manage multiple tasks in a fast paced, deadline driven environment

• Strong collaboration and teamwork skills

• Preferably, a 1 year of experience in a similar processing or operational roles

Expected hours:

• A minimum of 10 hours per week between Monday to Saturday
• Work can be carried out remotely